Privacy Policy Page
At Value Devices Procurement & Services Company Limited (“we,” “our,” “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make purchases, or interact with our services.
By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing and delivery address, and payment details when you place an order.
Account Information: Login credentials if you create an account on our website.
Transactional Data: Records of purchases, invoices, and communication with our support team.
Technical Information: IP address, browser type, operating system, device type, and browsing behavior on our site (collected via cookies or analytics tools).
Marketing Preferences: Your choices regarding newsletters, promotions, and updates.
2. How We Use Your Information
We use your data for the following purposes:
To process and deliver your orders.
To manage your account and provide customer support.
To improve our website, products, and services.
To send updates, promotions, or offers (if you have consented).
To comply with legal and regulatory requirements.
To prevent fraud and ensure the security of our systems.
3. Sharing of Information
We respect your privacy and do not sell your personal information. However, we may share your data with:
Service Providers: Couriers, payment processors, and IT service providers who help us operate our business.
Legal Authorities: When required to comply with applicable laws or legal processes.
Business Transfers: In case of a merger, acquisition, or restructuring of the company.
4. Cookies & Tracking
Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content.
You can manage or disable cookies in your browser settings. However, some website features may not function properly without cookies.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes stated in this Privacy Policy, comply with legal obligations, and resolve disputes.
6. Security of Your Information
We use industry-standard security measures to protect your personal information, including encryption, firewalls, and secure servers.
While we take all reasonable precautions, no method of transmission over the Internet is 100% secure. You share data with us at your own risk.
7. Your Rights
Under the Mauritius Data Protection Act 2017, you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your data, subject to legal and contractual obligations.
Withdraw consent for marketing communications at any time.
To exercise your rights, please contact us at info@vdpservices.store.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.
9. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Modified” date.
